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Terms & Conditions

TERMS & CONDITIONS 
Encods trade and Consultancy Limited  "The Aegean Touch"
Grosvenor House, 11 St.Paul’s Square
B3 1RB
Birmingham
Company Reg No: 13419258
VAT No: GB 393 8875 28

ORDERING

Simply click 'Add to Basket' to add items to your basket as you're shopping. You can view the contents of your basket at any time by clicking the 'Basket' button in the top right of each page. Once you're happy with your items simply click 'Checkout' and follow the on screen instructions which will take you to our secure payment page.

PRICES

All prices quoted on our website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. 

CANCELLATIONS

You may cancel your order (once accepted by us), for any reason, up until the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. 

PRODUCT DESCRIPTIONS

We take care to ensure the items descriptions and specifications are correct, however whilst the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in the colour caused by the browser software or the computer system you use. 

CUSTOMER SERVICES

We aim to provide excellent customer service, because our customers are very important to us. If for any reason you experience a problem with your order, please do not hesitate to contact us by email at hello@theaegeantouch.com and we will do our very best to try and rectify it as soon as possible. 

PAYMENT

We accept all major credit and debit cards plus payment through PayPal. 

PRIVACY POLICY

We want all our customers to have peace of mind when purchasing from The Aegean Touch. We will not pass your personal details on to any third parties and your financial information will be securely destroyed.

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